Overview
This Privacy Policy explains how Pearl Care Dental Clinic (“we”, “us”, “our”) handles personal information in accordance with applicable Canadian privacy laws. By using our website, you agree to the practices described below.
Your privacy
What this policy covers
We collect personal information only when you choose to provide it—for example, when you request an appointment, submit a form, or contact us by phone or email.
We use your information to respond to requests, provide dental services, manage appointments, and improve our website experience. We do not sell your personal information.
If you have questions about this policy or want to access or correct your information, contact us using the details below.
Collection
Information we collect
Depending on how you interact with us, we may collect: contact details (name, email, phone), appointment details (preferred times, reason for visit), and website usage data (pages viewed, device/browser information). If you become a patient, additional information may be collected as part of your dental record in accordance with professional and legal requirements.
Use
How we use your information
We use personal information to: (1) respond to inquiries and appointment requests, (2) provide and manage dental care, (3) communicate about scheduling, billing, and clinic updates, (4) meet legal and regulatory obligations, and (5) maintain and improve our website and services.
Cookies and analytics
Our website may use cookies and similar technologies to help the site function, understand traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.
Sharing and service providers
We may share information with trusted service providers who help us operate our website and communications (for example, hosting, email, or form delivery). These providers are authorized to use personal information only as needed to provide services to us. We may also disclose information where required or permitted by law.
Security and retention
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, but we work to prevent unauthorized access, use, or disclosure. We retain information only as long as necessary for the purposes described above and as required by law.
Your rights
You may request access to your personal information, ask for corrections, or withdraw consent (where applicable). To make a request, contact us at info@pearlcaredental.ca. We may need to verify your identity before fulfilling requests.
Third-party links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.
Updates to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.